James self-referred to us from seeing our minibus parked up and came into our drop in session. He served 23 years in the Cold Stream Guards, completing a number of tours including Bosnia, Northern Ireland and Iraq.

When he came to us he was suffering with severe PTSD, panic disorder and had been unemployed for 6 months which gave him financial issues and affecting his marriage.

His initial assessment involved discussing and identifying what type of work he wanted to do and any what support was needed from us to achieve his goals.

Project lead Sarah worked one to one with James on his CV & interview techniques - running through different scenarios, discussing body language in interviews and giving feedback on areas he excelled at as well as any areas he needs to improve on.

James also got him involved in volunteering with Forward Assist as a driver to build up his confidence again and give him a purpose.

James also took part in a number of our diversionary activities including cooking and archery. This gave him an opportunity to be around like minded people whilst boosting his self-esteem and giving him the opportunity to interact with new people.
Once James had received intense 1-2-1 sessions with Sarah and he had carried out a number of activities we secured him an interview with one of our partners Owen Pugh.

James was successful in his interview and has now been working with Owen Pugh for over 10 months on a full-time permanent contract.

Since working there his financial issues have subsided as well as a huge improvement on his panic disorder and PTSD. As with all of our clients he still receives in work support from our Project Leads to help with any issues or concerns he may have.

We recently received an update on James from Owen Pugh -

'James is doing really well he has completed his induction training and the feedback from the Drivers are all positive. He is working well with all the team and has fitted in really well, he is working alone on jobs already.'

James is still involved with Forward Assist and continues to volunteer whenever he can.